IT & Admin Support Rollout for an SME – E VISION CONSULTANCY LTD

Set up day-to-day IT and administrative support for a small business, reducing the need for an in-house team while keeping operations running smoothly.

BrightPath Retail Ltd, a small but growing retail business, needed reliable day-to-day IT and administrative support but wasn’t at a stage where hiring a full in-house team made financial sense.

We assessed their existing setup — email systems, file storage, basic network infrastructure, and admin workflows — and identified a number of inefficiencies, including inconsistent backup practices and scattered document storage across personal devices.

Our team implemented a more structured, centralised system for file storage and admin processes, set up basic IT support protocols for day-to-day troubleshooting, and trained key staff members on the new workflows to reduce dependency on outside help for routine issues.

Since the rollout, BrightPath has had a clearer, more reliable system in place, with our team remaining available for ongoing support as their needs evolve.