Recruitment Drive for a Growing Retail Business

Managed end-to-end hiring for two key operational roles, from job specification to shortlisting, helping the client fill positions quickly with well-matched candidates.

Northline Logistics approached us after struggling to fill two operational management roles through their usual hiring channels. Their internal HR team was stretched thin, and previous job postings had attracted a high volume of unsuitable applicants.

We started by clarifying the actual requirements for each role with the hiring manager — going beyond the job description to understand team dynamics, day-to-day responsibilities, and what had gone wrong with past hires. This shaped a more targeted job specification and sourcing strategy.

Our recruitment team then handled sourcing, initial screening, and first-round interviews, presenting Northline with a shortlist of three to four well-matched candidates per role rather than a large, unfiltered pool. This significantly reduced the time their internal team spent reviewing applications.

Both positions were filled within the client’s target timeline, with candidates who remained in their roles well past the initial probation period — a key measure of a successful match.